Right of return
Thank you for shopping at Silmeco.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product.
To be eligible for a product replacement, please make sure that:
The product was purchased in the last 30 days
The product isn’t used or damaged
You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return and exchange.
Please contact us before you send the product:
By email: [email protected]
Send the product with the receipt or proof of purchase, to:
Silmeco ApS Kenny Drews Vej 101, 3, 3 2450 Copenhagen Denmark
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Silmeco.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be exchanged. Only regular price items can be exchanged.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]